Once a donor has been identified as a potential match for a patient, our donor management team will support the donor throughout the donation journey from pre-donation, donation to post donation follow-up.

Our donor management team will contact donor for an information session to share about the donation process and time commitment. We will address all questions and concern the donors, or their family members may have. If donor agrees to proceed and is activated by the transplant centre as a matched donor, the donor management team will guide the donor through the medical assessment by a qualified doctor to ensure that they are fit and healthy to donate. During the donation, donor management team will also accompany donor for the donation to provide a pleasant donation process. After the donation, donor management team will also give donor a friendly call and remind donor of the medical follow up.

Donor management team is committed to support donor and their family in every step of the journey to save life.